Courses

  • 2 Lessons

    Customer Support

    Customer support used to mean a face-to-face conversation with a customer, or a phone call. Today, technology has changed how we approach customer support. It now encompasses the internet, websites, webchats, and even smart phone apps. The customer experience begins long before the purchase is made.
  • 2 Lessons

    Cyber Security

    Every organization is responsible for ensuring Cyber Security. The ability to protect its information systems from impairment or even theft is essential to success. Implementing effective security measures will not only offer liability protection; it will also increase efficiency and productivity.
  • 2 Lessons

    Delivering Constructive Criticism

    Delivering Constructive Criticism is one of the most challenging things for anyone. Through this workshop you will gain valuable knowledge and skills that will assist them with this challenging task. When an employee commits an action that requires feedback or criticism it needs to be handled in a very specific way.
  • 2 Lessons

    Developing a Lunch and Learn

    Hosting a Lunch and Learn session is a low-cost training option. It is a great way to introduce a topic or give a small demonstration on a new product or service. They are usually voluntary; thus, attendance can sometimes be an issue, but with this workshop you will be given the knowledge to work through this issue and others.
  • 2 Lessons

    Developing Corporate Behavior

    Developing Corporate Behavior is developing a business environment that reflects a positive set of values and ethics. Aligning these characteristics with corporate standards is what will make you stand out and become a leader throughout your company.
  • 2 Lessons

    Developing Creativity

    Developing Creativity is an innate creative ability in children when they are born, but for some reason adults can lose it along the way.  Our program will move out of the mundane, be more curious, engage, and explore new ideas.  Recognize creativity and be ready when it happens.
  • 2 Lessons

    Developing New Managers

    With this workshop you will be provided the skills they need to succeed. By identifying prospective managers early and identifying a clear management track, your company will prosper and thrive with a solid development structure. Becoming a new manager can seem like a daunting and challenging task. To overcome these hurdles, create an environment where employees know what is expected of them.
  • 2 Lessons

    Digital Citizenship

    Our Digital Citizenship workshop will give you the guidance needed in the ever changing digital world. As our lives are lived more and more online we all need to translate our social skills into the virtual world.
  • 10 Lessons

    Eight Week Cartooning

    Eight Week Cartooning course is designed to introduce students to Chuck Jones’ characters, learn how to draw using simple shapes, and build confidence in your drawing skills. This course has been specifically designed with younger students in mind, however all who are young at heart are welcome to follow along!
  • 10 Lessons

    Elements of Comedy

    Elements of Comedy by Chuck Jones Center for Creativity will give participants the elements of comedy like physical comedy, improvisation, stock characters, joke writing, caricature, and more! Participants will have the opportunity to dive deep into their imaginations and senses of humor. They will then connect the elements of comedy to their other Chuck Jones art classes and explore ways to incorporate humor into their artwork. Participants will get to write jokes and sketches, play theatre and improv games, tap into their imaginations and humor, and more! Classes may include video shorts and examples of great comedians and clowns of the past like Buster Keaton, Lucille Ball, and many of your favorite Chuck Jones characters. Some activities may involve movement, so come prepared to be up and about and have fun!
  • 2 Lessons

    Emotional Intelligence

    Emotional intelligence describes the ability to understand one”s own feelings. It also provides great insight on how emotion influences motivation and behavior. The concepts of Emotional Intelligence have been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985.
  • 2 Lessons

    Employee Motivation

    When you think of staff motivation, many things may come to mind: more money, a bigger office, a promotion, or a better quality of life. The truth is, no matter what we offer people, true motivation must come from within. Regardless of how it is characterized, it is important to get the right balance in order to ensure that you have a motivated workforce.
  • 2 Lessons

    Employee On-boarding

    Employee On-boarding is a vital part of any companies hiring procedure. Hiring, training, and bringing new employees on board is a huge investment. On-boarding will assist newly hired employees in developing and keeping their skills. Knowledge will be retained, and their value will increase within the company.
  • 2 Lessons

    Employee Recognition

    Recognizing employees through various recognition programs is a fantastic investment. Being appreciated is a basic human feeling and reaps great rewards. Praise and recognition are essential to an outstanding workplace and its employees.
  • 2 Lessons

    Employee Recruitment

    Many companies simply wait for talent to come to them. Simply advertising an open position and hoping that you find the right talent does not guarantee that you will find the best people. Actively seeking out qualified candidates is the best way to ensure that you find the talent that you need. Recruitment is essential to the success of your business.
  • 2 Lessons

    Employee Termination Process

    Having to fire an employee is never an easy task. Sometimes, despite attempts of open communication and encouraging performance, an employee will need to be terminated from the company. One of the hardest aspects of preparing to fire an employee is to separate the emotions from the facts. Firing an employee should always be a last resort, so it is important that the manager has covered all other avenues possible before moving forward.
  • 2 Lessons

    Event Planning

    Events do not just happen, they take time to plan, develop, and create. This workshop is designed to give you the tools needed to host a great event. You will touch on planning and administrative techniques that will give you the confidence to run an engaging event that will leave a positive and lasting impression.
  • 2 Lessons

    Executive and Personal Assistant

    Being an Executive or Personal Assistant is a unique position that requires a variety of skills. Whether you are updating schedules, making travel arrangements, minute taking, or creating important documents all must be done with a high degree of confidentiality. Confidentiality is one of the most important characteristics for every assistant.
  • 2 Lessons

    Facilitation Skills

    Facilitation is often referred to as the new cornerstone of management philosophy. With its focus on fairness and creating an easy decision-making process. Creating a comfortable environment through better facilitation will give you a better understanding of what a good facilitator can do to improve any meeting or gathering.

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